Shipping Policy for TIDYTOPIS

Effective Date: March 12, 2025

At TIDYTOPIS, we aim to provide a seamless and convenient shopping experience for our customers. Below is our Shipping Policy, which outlines our shipping procedures, available options, and delivery times. Please review this information before placing an order.

1. Order Processing Time

All orders are typically processed within 1-2 business days after payment is confirmed. Orders are shipped on business days, which exclude weekends and public holidays. Once your order is processed and shipped, you will receive a tracking number via email to monitor your package’s journey.

2. Shipping Locations

We offer domestic and international shipping. TIDYTOPIS ships to most locations worldwide, including the United States and selected countries. If we do not currently ship to your location, please contact us at info@tidytopis.xyz, and we will do our best to accommodate your request.

3. Shipping Methods and Costs

Shipping costs are calculated at checkout based on the shipping destination and the weight of your order. We offer the following shipping options:

  • Standard Shipping: 5-10 business days for domestic orders.
  • Expedited Shipping: 2-5 business days for domestic orders.
  • International Shipping: 7-15 business days, depending on the destination country.

Please note that shipping times are estimated and may vary due to factors such as customs delays, holidays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges are applied based on the shipping method selected at checkout, the weight of the items, and the delivery location. TIDYTOPIS offers free domestic shipping on orders over $100. International customers are responsible for shipping costs, which will be calculated at checkout.

5. Customs, Duties, and Taxes (International Orders)

For international shipments, the recipient is responsible for any customs duties, taxes, or import fees that may apply. TIDYTOPIS is not responsible for customs delays or fees. Please check with your local customs office for more information about any potential charges before placing your order.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status and location of your package on the respective carrier’s website. If you have any issues with tracking your order, please feel free to reach out to us.

7. Shipping Delays

While we strive to ensure that orders arrive on time, there may be occasional delays due to factors beyond our control, such as weather conditions, customs processing, or logistical issues. TIDYTOPIS is not responsible for delays caused by the shipping carrier, but we will assist you in tracking your package and resolving any shipping-related issues.

8. Lost or Damaged Items

If your package is lost or damaged during transit, please contact us immediately at info@tidytopis.xyz. We will work with the carrier to resolve the issue and, where applicable, provide a replacement or refund. We recommend that customers use trackable shipping methods to minimize the risk of lost packages.

9. Order Modifications and Address Changes

Once an order is placed and processed, we cannot guarantee that we can modify the shipping address. Please double-check your shipping details before finalizing your purchase. If you need to make changes to the shipping address, contact us immediately at info@tidytopis.xyz, and we will do our best to assist you.

10. Customer Support

If you have any questions about shipping or need assistance, feel free to contact our customer support team:

TIDYTOPIS
636 Coolidge Street, Fresno, California, United States
Phone: 406-988-4387
Email: info@tidytopis.xyz
Website: https://tidytopis.xyz/